Resources

We created Customer Success inspired workbooks, guides, templates, and more so you don't have to. Access what you need.

Ultimate List
May 24, 2023

CSM Questions Toolbox

Empower your role as a CSM with our comprehensive inquiry toolkit. Unleash the potential of reflective questioning to better understand your organization, your customers, and most importantly, yourself.

Ultimate List
March 21, 2023

Customer Success Rolodex

Discover the best resources across the CS community including the top leaders/influencers, books, blogs, podcasts, events, tech tools, downloadable resources, newsletters, and more. All in one place!

Ultimate List
January 19, 2023

100+ Ways to Stand Out as a Customer Success Manager

Access the tools and strategies you need to excel in the competitive industry of Customer Success. Get the list to differentiate yourself from the rest and advance your career. 🚀

Template
December 6, 2022

Six Email Templates to Help You Land a Job in CS

Use these email templates you can use stand out among applicants. Designed to impress the interviewer/hiring manager and help you land the job!

Workbook
November 1, 2022

55 Practice Interview Questions for Aspiring CSMs

Prepare for your Customer Success Manager interview with these essential questions! Use this workbook to land your dream job.

30-60-90 Day Guide
October 31, 2022

How to Onboard Yourself and Take Flight in Your New CS Role

Learn how to impress your manager and make an impact in your first 30-60-90 days as a new Customer Success Manager.

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