Cross-Collaboration

Learn the essential dos and don'ts for translating customer feedback into actionable insights for your Product team. Discover how to gather, organize, and present feedback effectively to ensure your customers' voices drive meaningful product improvements.

Unleash the power of the pack in the sales jungle! This article reveals how Sales professionals are teaming up with Customer Success Managers to not only hit their targets but also drive organizational objectives forward, transforming the 'lone wolf' approach into a collaborative hunt for success.

Discover the secrets to a successful customer success and product relationship! Find out how healthy organizations prioritize customers and how CS teams can communicate their needs effectively.

Support & CS can deliver great customer experience by collaborating based on their shared skills and knowledge. This article explores 6 areas where they can work together.

This article highlights four big myths that might be hurting your relationship as a Customer Success Manager with sales.